Knowledge base

Your District Engage user interface is designed to be as intuitive and user-friendly as possible. Fi...

Change your passwordTo update your password in District Engage:Log in via your District Engage websi...

Teams help sort both people and projects for searchability, and also help assign roles and permissio...

Use the People tab to manage all of your District Engage users.The people overview screen shows you...

System vs team rolesSystem rolesWhen adding a new user, a system role needs to be selected for this...

Your user profile is where you control your personal settings, such as username and password, as wel...

Archived projects are any projects with an unpublished workflow state. All project data, analytics,...

Choosing the right colour scheme can greatly enhance the visual appeal of your projects. Below are t...

In District Engage, a project represents a workspace for a particular set of consultation activities...

As a project manager or engagement manager, you may need to send a draft page for review outside of...

Find project contentTo find content for an existing project:Navigate to the Dashboard.In the top-lev...

Public content moderation is the moderation of content created by public District Engage users, such...

A project is a self-contained set of content and participation activities you can build using Distri...

District Engage allows internal users to further detail spatial information by adding layers to exis...

As a project manager, you may want to use an existing tool as a base for creating a new tool. This c...

Maps can be used to communicate complex geographical information to the public, and/or to gather spa...

Example of an image carousel:Instructions for optimal image displaySupported file typesjpeg, jpg, pn...

Instructions for optimal image displaySupported file typesjpeg, jpg, pngMax. file upload size20 MBMa...

Example of an image slider:Instructions for optimal image displaySupported file typesjpeg, jpg, pngM...

Add supporting files to your project page to help your community access all the right information th...

Events with participants are an important aspect of successful community engagement projects. Distri...

The Hotspot tool lets you add interactive annotations to images, maps and diagrams. When clicked, th...

Internal content moderation is the moderation of content created by internal District Engage users,...

Create dynamic and engaging content for your consultations with a powerful range of content tools. C...

Maps can be used to communicate complex geographical information to the public, and/or to gather spa...

District Engage provides two types of marker libraries where custom markers are uploaded. Markers in...

When you add pins to your map layer, you are able to select the marker icon for the pin. Marker icon...

Create a new pageThis section describes how to add a basic page to your project. The District Engage...

Content updates require validation through a number of colleague-reviewed states before they are pub...

Show the current stage of your project by using a timeline. A timeline allows you to show the trajec...

Project updates are snippets of information that can be used to provide project followers and genera...

Whilst we recommend layers to be created within District Engage, layers created outside of District...

When creating site and project content, users will often have the option to upload an image to make...

A What You See Is What You Get or WYSIWYG editor is a common feature of modern software. You’ll enco...

Adding an accordion tool to your project pageWhile logged in, use the top-level menu to navigate to...

oEmbed is an open format designed to allow embedding content from an external website into your webs...

Drive topic-based discussions in a safe and interactive space, allowing community members and decisi...

Promote ideation through our virtual community wall by empowering users to vote, comment and collabo...

Collect spatial feedback directly on a map by allowing participants to share insights and ideas thro...

Participation tool typesParticipation tools can be added to your projects to get participants to eng...

Gather instant feedback and report on real time results through dynamic charting. Quick polls encour...

Allow users to ask questions of a consultation project panel.Enable users to direct questions to a c...

Create simple or complex surveys, embed media, and add form-step validation and question-based logic...

N.B: Important note for all for Engage Victoria reporting dashboards:IP data was not being collected...

N.B: Important note for all for Engage Victoria reporting dashboards:IP data was not being collected...

N.B: Important note for all for Engage Victoria reporting dashboards:IP data was not being collected...

Widget typesEach Participation Tool question type is represented on the reporting dashboard using on...

N.B: Important note for all for Engage Victoria reporting dashboards:IP data was not being collected...

N.B: Important note for all for Engage Victoria reporting dashboards:IP data was not being collected...

N.B: Important note for all for Engage Victoria reporting dashboards:IP data was not being collected...

As of 6th November 2024, new surveys will now have their completion rate tracked.The completion rate...

This article explains the figures shown on the Subscriber Email Report page and clarifies how key me...

NB: Important note for all for Engage Victoria reporting dashboards:IP data was not being collected...

The District Engage notification framework enables platform alerts to administrators.Administrator n...

Follow a projectThe District Engage notification framework enables email notifications to public use...

Advanced administration settings are controlled by superusers and affect your entire District Engage...

Translation packs are a feature that can be applied to surveys and pages within our platform. These...