Internal content moderation is the moderation of content created by internal District Engage users, such as project pages and participation tools.
Depending on the permissions and workflow that has been set up, specific internal users are responsible for reviewing internal content.
Internal content workflows are custom to the specific District Engage client and are configured in the District Engage backend.
Internal users with adequate permissions will generally have the ability to approve, publish, schedule for publishing, reject, or send content back for review. When changing the content status, internal users can add a revision message.
Review internal content
To approve, publish, schedule, reject, or send content back for review:
Navigate to the Dashboard.
In the top-level menu bar, click Review.
In the left-hand menu, click Your work queue.
This will bring you to the All pending tab, providing a list of projects that require moderation action and indicating how many pending items under each project require action.
To view the work queue for a particular project, click on the relevant Project to action item.
This will bring up the project work queue, a dedicated list of content pending moderation for a given project.
To update the status of a specific content item within a project, click on the Title. This will bring you directly to the Edit page.
Click on the main action button, e.g Approve button or open up the dropdown of the main action button and select the correct content status (Publish, Send for approval, Send for review, etc…).
Note that not all status actions will be available at all times. Presented options depend on the current content status and moderation workflow in place.
A pop-up window to confirm your status update will appear. You have the option to leave a Revision message here. If you want to save your changes, click Confirm.
11. Scheduling content for publishing can be done by clicking on Publish, whenever available and Schedule to publish later. For more information, read Publishing content updates.
Bulk update items pending moderation
To action multiple items pending moderation at once, from one particular project:
Navigate to the Dashboard.
In the top-level menu bar, click Review.
In the left-hand menu, click Your work queue.
This will bring you to the All pending tab, providing a list of projects that require moderation action and indicating how many pending items for projects require action.
To view the work queue for a particular project, scroll down and click on the relevant Project to action item.
On the Project work queue page, select a status to filter by (requires review, requires approval or approved), check the boxes of the items you would like to bulk update, and click the action button (e.g Approve or Publish).
Enter an optional revision message that will be applied to all content that you are updating
Confirm
Your changes will be automatically saved and the list will refresh to reflect this.
Scheduling for publishing multiple content items at once can be done by following a similar process. After selecting items to update, click on Publish, select Schedule to publish later. The scheduling date/time you enter will be applied to all content that has been selected. Confirm. For more information, read Publishing content updates.
