N.B: Important note for all for Engage Victoria reporting dashboards:
IP data was not being collected prior to the first of March 2023. Therefore, when the start of the date range is set prior to the first of March 2023, the following widgets won't display any data:
Count card - unique participants
Rate card - informed rate
Rate card - participation rate
Visitor activity graph - unique participant metric
Summary tables - unique participant metric
Additionally, the IP Hash field in the submission export of any participation tool will not show any values.
This article lists all reporting widgets available across the different reporting dashboards (Sitewide/Enterprise, Team/Department, Project).
Important notes:
Whenever a widget refers to a metric being ‘unique’ - for example in the context of a unique visitor or unique participant count - the uniqueness refers to a visit or participation from a unique IP address. However, an IP address is not a definitive way of defining a distinct individual. A single IP address could be allocated to multiple users located at the same household or workplace. If multiple people in the same household (sharing the same IP address) visit the website, these people will all be counted as a single visitor, as they all originate from the same IP address.
Reporting widgets display data according to their reporting context (Sitewide/Enterprise, Team/Department, Project) and selected date filter, except for the following two widgets: Both the ‘Currently online’ count card and the ‘Projects - Consultation status’ display the current numbers as of today, and are not filtered by the date filter on the dashboard.
Each reporting dashboard will display a default set of widgets. However, users can update the widgets on any of these dashboard. Click here for more information on how to add, edit or remove widgets on your dashboard.
Count cards
Count cards display counts of platform metrics such as current visitors or page views.
| Title | Detail |
| Unique visitors | Total number of unique visitors, identified by unique IP addresses. |
| Page views | The number of page views. |
| Followers | The number of visitors that have signed up to follow a project within the selected date filter. If a single visitor has signed up to follow two different projects, this user will be counted as two followers. |
| All contributions | The number of submissions to any participation tool. This excludes likes or comments to other user’s submissions. |
| Unique participants | Total number of unique visitors who made a submission to any participation tool, excluding likes and comments, identified by unique IP addresses. If a single visitor makes multiple submissions within the context of the dashboard, this will be counted once as a unique participant. For example: A team has two projects, project 1 and project 2. If an individual has submitted a survey to project 1, and a survey to project 2, the team dashboard will count the submissions of that one individual as one unique participant. |
| Currently online | The number of users that have been online in the last 30 minutes in the context of the dashboard. |
| Returning visitors | The number of visitors that visited more than once. If a visitor comes to the same website two times in the selected date filter, it will be counted once as a returning visitor. |
| Bounce count | The number of site bounces within the selected date filter. |
| Bounce rate | The average bounce rate within the selected date filter. The bounce rate is the percentage of visits that leave the page without taking any tracked action (e.g., clicking to another page, following a project, RSVPing). Formula: (Total Bounces / Total Visits) × 100 |
| Mins on site | The average number of minutes spent on any page on the site per day. Tracks time between first and last action, (actions include scrolling and clicking). Visit timer resets after 30 minutes of inactivity. in the context of the dashboard and the selected date filter. |
| Events | The number of events created within the selected date filter. |
| Updates | The number of updates created within the selected date filter. |
| Stages | The number of timeline stages created within the selected timeframe. |
Rate cards
Rate cards compare certain platform metrics as a percentage of other platform metrics.
| Title | Detail |
| Informed rate | The percentage of unique visitors (a visit from a unique IP address) that have interacted with content. Formula: (Number of Unique Visitors who Submitted a Participation Tool​ / Total Number of Unique Visitors) ×100“ |
| Participation rate | The percentage of unique visitors (a visit from a unique IP address) who engaged with a project (liked, commented, downloaded a document, RSVP'd, or followed). Formula: (Number of Informed Visitors / Total Unique Visitors) × 100. |
Html block
The Html block is a WYSIWYG (“what you see, is what you get) editor that enables you to add additional content to your dashboard, from text, images or code snippets, through to HTML and third-party embeds.
| Title | Detail |
| Html block | Html and text informational content |
Projects - Consultation status
These widgets display the current number of projects under each workflow status, including unpublished and draft projects.
These widgets are not filtered by the date filter on this dashboard, they display the current status of each project as of today.
| Title | Detail |
| Open for feedback | The current number of projects with the ‘Open for Feedback’ status. |
| Reviewing feedback | The current number of projects with the ‘Reviewing Feedback’ status. |
| Reporting back | The current number of projects with the ‘Reporting Back’ status. |
Projects - Workflow status
These widgets display the number of projects that have been created, first published, or archived within a set timeframe. These widgets are filtered by the date filter on this dashboard.
| Title | Detail |
| Projects created | The number of new projects created. |
| Projects first published | The number of projects that were published for the first time. |
| Projects archived | The total number of projects that were archived (i.e. set to ‘Unpublished’). |
Visitor activity
This widget shows Visitor activity trends over the selected time frame, calculated per day.
| Displayed metrics | Detail |
| Page views | The number of page views. If a single visitor looks at multiple pages, this will count as multiple page views. |
| Unique visitors | The number of visits from a unique IP address. |
| All contributions | The number of submissions to any participation tool. This excludes likes or comments to other user’s submissions. |
| Unique participants | The number of unique visitors (a visit from a uniqueIP address) who submitted to a participation tool. Users who make multiple submissions are only counted once. |
| Followers | The number of visitors that have signed up to follow a project. If a single visitor has signed up to follow two different projects, this user will be counted as two followers. |
Summary tables
Summary tables provide some key analytics in the context of the dashboard and the selected date filter.
The following summary tables are available:
Top Participation Tools: The top participation tools - by contributions
Top Surveys: The top surveys - by contributions
Top Map Surveys: The top map surveys - by contributions
Top Questions: The top question topics - by contributions
Top Polls: The top polls - by contributions
Top Ideas: The top idea topics - by contributions
Top Discussions: The top 10 discussion topics - by contributions
Top Events: The top events - by participants
Top Documents: The top documents - by downloads
Top Pages: The top pages - by visits
The Top Participation Tools, Top Surveys, Top Map Surveys, Top Questions, Top Polls, Top Ideas, and Top Discussions tables display the following columns:
| Column header | Detail |
| Title | The title of the participation tool. |
| All contributions | The number of submissions to the participation tool. |
| Unique participants | The number of unique visitors (a visit from a unique IP address) who submitted to a participation tool. Users who make multiple submissions are only counted once. |
| Published | The date on which the participation tool was first published. |
| Status (indicated by coloured dot in the first column) Note: hoover over the dot for the status label to display | Internal workflow status: Published - Green, Draft - Grey, Approved - Light green, Unpublished - Orange, Requires approval - Blue, Requires review - Light blue, Rejected - Red |
The Top Events table displays the following columns:
| Column header | Detail |
| Title | The title of the event. |
| Event date | The date on which the event takes place. |
| Participants | The total of event RSVP’s within the selected date filter. |
| Status (indicated by coloured dot in the first column) Note: hoover over the dot for the status label to display | Internal workflow status: Published - Green, Draft - Grey, Approved - Light green, Unpublished - Orange, Requires approval - Blue, Requires review - Light blue, Rejected - Red |
The Top Documents table displays the following columns:
| Column header | Detail |
| Title | The title of the document. |
| Total downloads | The total document downloads within the selected date filter. |
| Status (indicated by coloured dot in the first column) Note: hoover over the dot for the status label to display | Internal workflow status: Published - Green, Draft - Grey, Approved - Light green, Unpublished - Orange, Requires approval - Blue, Requires review - Light blue, Rejected - Red |
The Top Pages table displays the following columns:
| Column header | Detail |
| Title | The title of the document. |
| Visits | The total number of visits to this page within the selected date filter. |
| Unique Visits | The number of unique visits to this page, identified by unique IP addresses, within the selected date filter. |
| Published | The date on which the page was first published. |
| Status (indicated by coloured dot in the first column) Note: hoover over the dot for the status label to display | Internal workflow status: Published - Green, Draft - Grey, Approved - Light green, Unpublished - Orange, Requires approval - Blue, Requires review - Light blue, Rejected - Red |
Compare card
These widgets allow user to compare certain values as percentages of other values.
| Title | Detail |
| Value A vs Value B | Percentage of <<value A name>> compared to <<value B name>>. Formula: (Value A / Value B) ×100 |
Top activity
These widgets detail the top commenters or top projects.
| Title | Detail |
| Top commenters | Users ranked by total number of comments. Anonymous comments are excluded. |
| Top projects | Top projects ranked by total number of visits. |
Project visitation comparison
| Title | Detail |
| Project visitation comparison | Top 5 projects ranked by visits over the selected time frame, calculated per day. |
Survey completion rate
| Title | Detail |
| Survey completion rate | The average survey completion rate for this filter. Survey completion rate = (Surveys submitted/Surveys started) * 100 |