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Questions
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Updated 2 months ago

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   Allow users to ask questions of a consultation project panel.

Enable users to direct questions to a consultation project panel, which serves as a single source of truth for additional project information.

For each project, multiple question topics can be created. Question topics allow participants to pose the project panel questions on this specific topic, and have the project team answer them.

Add a question topic
--------------------

To add a question topic to your project:

![image-20220117-051337.png](/storage/articles/9493691635471.png)

1. While logged in, use the top-level menu to navigate to the **Projects** tab.
2. Select the relevant project; this opens your project overview page.
3. In the left-hand menu, under **Participation**, click **Questions**. This shows all the question topics created for this project.
4. To create a new question topic, click **+Add question**.
5. Give the question topic a **Title**. This will be publicly visible on your project page.
6. Provide a brief **Description** to help respondents engage in the discussion.
7. In the **Text short** box: *These fields are pre-populated and do not need to be updated when creating a new question topic, as the default content is suitable for most cases.*

    1. The **Question** field is the field where the participant can add a title to their question.
    2. The **Description** is the text that will be displayed below the Question field to help users fill in this field.
    3. Optional: Add some **Placeholder** text, to help participants understand how to respond to the Question field.
8. In the **Comment text** box: *These fields are pre-populated and do not need to be updated when creating a new question topic, as the default content is suitable for cases.*

    1. The **Elaborate** field is where participants can add the detail of their question.
    2. The **Description** is the text that will be displayed below the Elaborate field to help users fill in this field.
    3. Optional: Add some **Placeholder** text, to help participants understand how to respond to the Elaborate field.
9. On the right-hand side:

    1. Tick **Require account** if you want participants to sign in before providing their responses.
    2. Set an **End date** for your question topic, either by typing the date into the field, or clicking the calendar icon on the right and choosing the date from the calendar.
    3. In **Advanced settings**, you can add a customised submission response message to question respondents.
    4. Choose whether you want to disable comments, allow comments, or hide comments (**Comments**).
10. Once you are finished building the question topic, click **Save** at the top of the screen. Add a revision message to describe what you've done and **Confirm**.
11. You can preview your question in the **Preview** tab of your question topic overview page.

![image-20220117-052206.png](/storage/articles/9493691635855.png)

Edit a question topic
---------------------

To edit a question topic:

1. While logged in, use the top-level menu to navigate to the **Projects** tab.
2. Select the relevant project; this opens your project overview page.
3. In the left-hand menu, under **Participation**, click **Questions**. This shows all the question topics created for this project.
4. Click on the ellipsis menu, then click **Edit** to be taken to the edit screen.
5. Alternatively, click on the question topic you want to edit, then from the **Overview** page, click the **Edit** tab.
6. When you are finished, click **Save**.

![image-20220117-052424.png](/storage/articles/9493648880015.png)

Delete a question topic
-----------------------

You can delete a question topic from a project if it is no longer needed, or was created by mistake. This permanently removes the question topic and all its submissions and cannot be undone. Proceed with caution!

*Note: you may not have delete permissions as part of your role. If you have any questions about your permissions, contact your Civio Engage administrator.*

To delete a discussion:

1. Navigate to an existing project.
2. In the left-hand menu, under **Content**, click **Questions**. This shows all the discussions that already exist for this project.
3. Click on the **ellipsis button** to show more options for a question topic. Click **Delete**.
4. Alternatively, click on the question topic you want to edit, then click the **Delete** tab.
5. You will be prompted with a warning to confirm the action. Click **Yes, Delete this Question topic.**
6. Your question topic is now deleted.

![image-20220117-052449.png](/storage/articles/9493648880527.png)

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